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Customer Service Books
Buy Customer Service books and other Business Books here at discount prices! Choose from a total of 749 Customer Service items sorted by popularity. Click on any Customer Service book for reviews, product descriptions, prices, and buying information.
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Raving Fans: A Revolutionary Approach To Customer Service
(Hardcover - May 19, 1993)
by Ken Blanchard and Sheldon Bowles
List Price: $22.99
Available from Amazon
$15.63
on 3-13-2010
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Customer Service Skills for Success
(Paperback - Jan. 14, 2008)
by Robert W. Lucas
Available from Amazon
$47.37
on 3-13-2010
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton...
(Hardcover - June 13, 2008)
by Joseph Michelli
List Price: $25.95
Available from Amazon
$15.29
on 3-13-2010
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Be Our Guest: Perfecting the Art of Customer Service
(Paperback - Apr. 28, 2003)
by Ted Kinni
List Price: $10.95
Available from Amazon
$7.88
on 3-13-2010
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Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and...
(Hardcover - Aug. 25, 1998)
by Jeffrey Gitomer
List Price: $30.00
Available from Amazon
$16.63
on 3-13-2010
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At Your Service: A Hands-On Guide to the Professional Dining Room
(Paperback - Sept. 9, 2005)
by Culinary Institute of America and John W. Fischer
List Price: $29.95
Available from Amazon
$19.77
on 3-13-2010
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Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer
(Paperback - Nov. 19, 2002)
by Carl Sewell and Paul B. Brown
List Price: $14.95
Available from Amazon
$10.17
on 3-13-2010
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The Art of Client Service: 58 Things Every Advertising and Marketing Professional Should Know, Revised and Updated...
(Hardcover - Jan. 1, 2008)
by Robert Solomon
List Price: $19.95
Available from Amazon
$12.62
on 3-13-2010
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Essentials of Fire Department Customer Service
(Spiral-bound - Mar. 1996)
by Alan V. Brunacini
Available from Amazon
$23.32
on 3-13-2010
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Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
(Hardcover - June 11, 2003)
by Jack Mitchell
List Price: $19.95
Available from Amazon
$13.57
on 3-13-2010
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Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
(Paperback - Oct. 20, 2006)
by Performance Research Associates
List Price: $18.95
Available from Amazon
$12.89
on 3-13-2010
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Customer Mania! It's Never Too Late to Build a Customer-Focused Company
(Hardcover - Nov. 2, 2004)
by Ken Blanchard, Jim Ballard, and Fred Finch
List Price: $21.00
Available from Amazon
$14.28
on 3-13-2010
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Reorganize for Resilience: Putting Customers at the Center of Your Business
(Hardcover - Jan. 19, 2010)
by Ranjay Gulati
List Price: $35.00
Available from Amazon
$23.10
on 3-13-2010
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Branded Customer Service: The New Competitive Edge
(Paperback - Sept. 1, 2006)
by Janelle Barlow and Paul Stewart
List Price: $19.95
Available from Amazon
$13.57
on 3-13-2010
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The Nordstrom Way: The Inside Story of America's #1 Customer Service Company
(Paperback - Sept. 1996)
by Robert Spector and Patrick D. McCarthy
List Price: $27.95
Available from Amazon
$21.33
on 3-13-2010
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I Love You More Than My Dog: Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad
(Hardcover - Oct. 15, 2009)
by Jeanne Bliss
List Price: $22.95
Available from Amazon
$15.61
on 3-13-2010
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What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services
(Hardcover - Aug. 16, 2005)
by Anthony Ulwick
List Price: $24.95
Available from Amazon
$16.47
on 3-13-2010
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Coaching Knock Your Socks Off Service
(Paperback - Oct. 21, 1996)
by Ron Zemke and Kristin Anderson
List Price: $18.95
Available from Amazon
$16.20
on 3-13-2010
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Customer Service Training 101: Quick and Easy Techniques That Get Great Results
(Paperback - Sept. 2, 2005)
by Renee Evenson
List Price: $21.95
Available from Amazon
$14.93
on 3-13-2010
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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect...
(Paperback - Dec. 29, 2004)
by Robert Bacal
Available from Amazon
$9.95
on 3-13-2010
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Attracting Perfect Customers: The Power of Strategic Synchronicity
(Paperback - Oct. 15, 2001)
by Stacey Hall and Jan Brogniez
List Price: $22.95
Available from Amazon
$15.61
on 3-13-2010
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What's the Secret: To Providing a World-Class Customer Experience
(Hardcover - May 2, 2008)
by John R. DiJulius
List Price: $27.95
Available from Amazon
$17.61
on 3-13-2010
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How to Talk to Customers: Create a Great Impression Every Time with MAGIC
(Hardcover - Mar. 30, 2007)
by Diane Berenbaum and Tom Larkin
List Price: $22.95
Available from Amazon
$15.61
on 3-13-2010
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Customer Service For Dummies
(Paperback - May 1, 2006)
by Karen Leland and Keith Bailey
List Price: $21.99
Available from Amazon
$14.95
on 3-13-2010
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Managing Knock Your Socks Off Service (Knock Your Socks Off Series)
(Paperback - May 15, 2007)
by Chip R. Bell and Ron Zemke
List Price: $17.95
Available from Amazon
$12.21
on 3-13-2010
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Secret Service: Hidden Systems That Deliver Unforgettable Customer Service
(Paperback - Jan. 28, 2003)
by John R. DiJulius III
List Price: $17.95
Available from Amazon
$12.21
on 3-13-2010
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All For One: 10 Strategies for Building Trusted Client Partnerships
(Hardcover - Apr. 20, 2009)
by Andrew Sobel
List Price: $25.95
Available from Amazon
$17.13
on 3-13-2010
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Subject To Change: Creating Great Products and Services for an Uncertain World: Adaptive Path on Design
(Hardcover - Mar. 26, 2008)
by Peter Merholz, Todd Wilkens, Brandon Schauer, and David Verba
List Price: $24.99
Available from Amazon
$16.49
on 3-13-2010
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How to Win Customers and Keep Them for Life, Revised Edition
(Paperback - Aug. 8, 2000)
by Michael LeBoeuf
List Price: $15.00
Available from Amazon
$10.20
on 3-13-2010
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The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists
(Hardcover - Apr. 6, 2009)
by Shep Hyken
List Price: $21.95
Available from Amazon
$14.93
on 3-13-2010
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