Features
- Cover Type: Hard Cover with 368 pages
- Published by: J. Ross Publishing May 2003
- Written in: English
- ISBN 10 Number: 1932159045
- ISBN 13 Number: 978-1932159042
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Book Dimensions:
9.5 x 6 x 1 inches
- Weighs: 1.3 pounds
Reader Reviews
I cannot imagine WRITING an e-learning proposal of any kind without reading this knowledgeable book. The relationship between implementing enterprise and vendor is the fulcrum of a effective program, and this book will increase the odds of success, not just in finding the right partner and structuring the right arrangement, but rolling out the right work. I also like how honest Kapp is in dealing with the fact that, while meeting the customers' needs is paramount, that does not mean the customer is always right.
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