Evaluating Training Programs: The Four Levels (3rd Edition)

Features

• Cover Type: Hard Cover with 379 pages
• Published by: Berrett-Koehler Publishers
• Edition: 3rd Edition January 1, 2006
• Written in: English
• ISBN 10 Number: 1576753484
• ISBN 13 Number: 978-1576753484
• Book Dimensions: 9.1 x 6.3 x 1.3 inches
• Weighs: 1.7 pounds

Product Description
The "Kirkpatrick Model" for evaluating training programs is the most widely used approach in the corporate, government, and academic worlds. First developed in 1959, it focuses on four key areas: reaction, learning, behavior, and results. "Evaluating Training Programs" provides a comprehensive guide to Kirkpatrick's four-level model, along with detailed case studies that show how the approach is used successfully in a wide range of programs and institutions. The third edition revises and updates existing material and includes new strategies for managing change effectively.

Reader Reviews
Offers an in-depth, how-to guide to evaluating training programs. The book distinguishes itself by employing a four-level approach to evaluation. The levels are: - reaction of participants (customer satisfaction) - learning (extent to which participants change attitudes, improve knowledge, and/or increase skill) - behavior (extent to which change in behavior has occurred) - results (outcomes that occurred as a consequence of program attendance). The book includes detailed case studies, exhibits, research results, techniques and formulas for measuring success. The majority of chapters target specific types of programs, such as: - training for nonexempt employees, - developing supervisory skills, - desktop application course, - leadership training, - leadership development and many more. A very impressive, practical, comprehensive and informative work.