Features
- Cover Type: Hard Cover with 528 pages
- Published by: AUERBACH
- Edition: 1st Edition February 28, 2005
- Written in: English
- ISBN 10 Number: 0849326214
- ISBN 13 Number: 978-0849326219
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Book Dimensions:
9.4 x 6.4 x 1.4 inches
- Weighs: 1.8 pounds
Reader Reviews
I was looking for a book to assist in implementing the scorecard approach in my IT shop. Most books on the subject were too generic - too focused on business and not on IT. The Keyes book is very specific to IT. It thoroughly explained the topic and was loaded with useful measures I could use right away.
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