Features
- Cover Type: Paperback with 174 pages
- Published by: ASQ Quality Press July 2002
- Written in: English
- ISBN 10 Number: 0873895568
- ISBN 13 Number: 978-0873895569
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Book Dimensions:
8.9 x 6 x 0.6 inches
- Weighs: 9.1 ounces
Reader Reviews
I found the real value of this book for me was in the identifying of the 26 different transactional wastes. Most Lean training only identifies 7 but it is great for the non-manufacturing sector to see how waste can be identified. I ignored the "slim it" concepts, etc as another review points out that it seem s plug for another "flavor of the month" and his consulting business. Sticking to the traditional Lean approach to transactional processes this book added real value to me in the section on waste, including the examples.
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