Features
- Cover Type: Hard Cover with 232 pages
- Published by: Cambridge University Press
- Edition: 1st Edition January 15, 2000
- Written in: English
- ISBN 10 Number: 0521791529
- ISBN 13 Number: 978-0521791526
-
Book Dimensions:
9.1 x 6.5 x 0.7 inches
- Weighs: 1 pounds
Product Review
"This book is great reading for e-commerce managers and could also be used as a textbookThe chapters are well written, with objectives, figures, and clear divisions into sections. The book does not contain canned answers, but carefully walks readers through thinking about ERP systems. I highly recommend it." Computing Reviews
Book Description
Enterprise Resource Planning (ERP) systems can provide the foundation for a wide range of e-commerce based processes including web-based ordering and order tracing, inventory management, and built-to-order goods. This book looks at the pros and cons of ERP systems, explains how they work, and highlights their role at the heart of e-commerce. It contains several detailed case studies and will be an invaluable guide to managers and consultants working with ERP systems. It will also be a useful reference for MBA students taking courses in information systems management.
Reader Reviews
This book is more suited as an executive guide for anyone who is considering ERP or evaluating ERP systems. In fact, the book appears to have been designed with busy senior management and executives in mind because it's focused, hits all of the key points and each chapter is treated as a whitepaper that ends with case studies reinforcing the topic and references. Also, the author makes excellent use of window diagrams throughout to convey information. A random example if this is in chapter 11 where the linkage between implementation approach (big bang vs. phases) is shown by impact of the extent of changes to be made to ERP modules (minimal to extensive) vs. Number of modules in implementation (few to many) and how this translates to the preferred method. This is but one of many such examples. The book is organized into four parts: (1) introduction, (2) ERP systems and capabilities, (3) ERP life cycle (deciding, selecting, designing, post implementation and training) and (4) electronic commerce and risk. Each section is backed with cited references and necessary facts with which to decide whether or not to opt for an ERP system, and if so, how to select the correct package. The references and citations extend into every chapter, which I liked because when the author cites a fact, such as a typical cost of an ERP implementation ... you know where that figure came from. I normally do not like discussions of specific products in general books, but given the narrow field of ERP vendors the discussion of each of the major players, their company histories and market position is appropriate for this book given the subject and audience. I personally liked the case studies at the end of each chapter because there were specific to the chapter's topic, were drawn from real life, and were frank about the problems encountered and how they were addressed. This is a gold mine for executive management seeking to determine the true scope, cost and potential value of an ERP project. I also like how each option for implementation was thoroughly covered. Overall, this book provides complete coverage of all of the issues and factors that need to be examined before taking the plunge into an ERP system. It will definitely allow executive management to make informed decisions, and will also prepare IT and business stakeholders for the realities of an implementation. This book will pay for itself many times over for the intended audience. It is clear, concise and factual.
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