Customer Loyalty: How to Earn It, How to Keep It

Buy Customer Loyalty: How to Earn It, How to Keep It here, one of many CRM books offered for sale at discount prices here at Rbookshop.com. We greatly appreciate your patronage at Rbookshop and look forward to offering you great products and prices now and in the future.

You Are Here: Home > Computer Books > CRM > Item 225

	Customer Loyalty: How to Earn It, How to Keep It
	by Jill Griffin Sales Rank: 356968	$15.61 At Amazon on 8-23-2008.

*Features* Cover Type: Paperback with 272 pages Published by: Jossey-Bass; Rev Sub edition October 9, 2002 Written in: English ISBN 10 Number: 0787963887 ISBN 13 Number: 978-0787963880 Book Dimensions: 9 x 6.8 x 0.9 inches Weighs: 1.2 pounds *Reader Reviews* As the managing editor of CRMGuru.com, the largest online community of business professionals focusing on customer loyalty and related issues, my bookshelves are overflowing with review copies of books on CRM, loyalty, customer centricity and the like. Jill's book does not reside on these bookshelves. Her latest second edition sits next to my computer monitor, within easy reach. I use it frequently as one of my "customer loyalty bibles" when looking for case studies and working examples to weave into our numerous newsletters and online forum discussion board topics. Jill goes beyond information; she allows the reader to engross herself as a customer of the book. It is a win-win situation for all customers. A must read in my book! So much so that I list it in my suggested reading for students in my entrepreneurial classses that I teach on the college level. Carol Parenzan Smalley Managing Editor CRMGuru.com Comment \| \| (Report this) Back To Top
Customer Loyalty: How to Earn It, How to Keep It ~~List Price: $22.95~~ Available from Amazon Price: $15.61 Updated on 8-23-2008.

NOTICE: All prices, availability, and specifications
are subject to verification by their respective retailers.

We offer Customer Loyalty: How to Earn It, How to Keep It and other related CRM Books here at Rbookshop.com. To view more books about CRM please use the previous and next buttons near the top of this page.