Customer Relationship Management Systems: ROI and Results...

Cover Type: Paperback with 161 pages
Published by: Strategic Sales Performance March 4, 1999
Written in: English
ISBN 10 Number: 0966935101
ISBN 13 Number: 978-0966935103
Book Dimensions: 9.2 x 6.2 x 0.5 inches
Weighs: 9.6 ounces

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	Customer Relationship Management Systems: ROI and Results...
	by Glen S. Petersen Sales Rank: 1628164	$1.02 At Amazon on 8-23-2008.

*Features* Cover Type: Paperback with 161 pages Published by: Strategic Sales Performance March 4, 1999 Written in: English ISBN 10 Number: 0966935101 ISBN 13 Number: 978-0966935103 Book Dimensions: 9.2 x 6.2 x 0.5 inches Weighs: 9.6 ounces *Reader Reviews* I found this book a waste of time and money. I got the distinct feeling that the author wrote a book about sales automation ROI, and then substituted "CRM" for the words "sales automation" after the fact. Anyone who actually works in the CRM field for a business will know more than this author does about CRM. Comment \| \| (Report this) Back To Top
Customer Relationship Management Systems: ROI and Results... Available from Amazon Price: $1.02 Updated on 8-23-2008.

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