Researching Customer Satisfaction and Loyalty: How to Find Out...

Cover Type: Paperback with 258 pages
Published by: Kogan Page September 1, 2005
Written in: English
ISBN 10 Number: 0749443367
ISBN 13 Number: 978-0749443368
Book Dimensions: 9.1 x 6.1 x 1.1 inches
Weighs: 13.4 ounces <a href="http://www.amazon.com/gp/help/seller/shipping.html/103-3768677-3113404?ie=UTF8&asin=0749443367&amp;seller=ATVPDKIK">

Buy Researching Customer Satisfaction and Loyalty: How to Find Out... here, one of many CRM books offered for sale at discount prices here at Rbookshop.com. We greatly appreciate your patronage at Rbookshop and look forward to offering you great products and prices now and in the future.

You Are Here: Home > Computer Books > CRM > Item 367

	Researching Customer Satisfaction and Loyalty: How to Find Out...
	by Paul Szwarc Sales Rank: 724725	$26.37 At Amazon on 8-23-2008.

*Features* Cover Type: Paperback with 258 pages Published by: Kogan Page September 1, 2005 Written in: English ISBN 10 Number: 0749443367 ISBN 13 Number: 978-0749443368 Book Dimensions: 9.1 x 6.1 x 1.1 inches Weighs: 13.4 ounces *Product Description* * Includes both a client and supplier perspective of market research on customer satisfaction and loyalty *About The Author* Paul Szwarc is a director at Network Research and Marketing Ltd. He has 25 years' experience of consumer and business-to-business research. An expert in the consumer financial sector, he has directed multi-country projects on customer loyalty and retention, new product/service development, and employee satisfaction. Back To Top
Researching Customer Satisfaction and Loyalty: How to Find Out... ~~List Price: $39.95~~ Available from Amazon Price: $26.37 Updated on 8-23-2008.

NOTICE: All prices, availability, and specifications
are subject to verification by their respective retailers.

We offer Researching Customer Satisfaction and Loyalty: How to Find Out... and other related CRM Books here at Rbookshop.com. To view more books about CRM please use the previous and next buttons near the top of this page.