The Executive's Guide to Customer Relationship Management,...

Cover Type: Paperback with 204 pages
Published by: Doyle Pub. Co
Edition: 2nd Edition January 15, 2000
Written in: English
ISBN 10 Number: 0965335941
ISBN 13 Number: 978-0965335942
Book Dimensions: 8.9 x 6 x 0.5 inches
Weighs: 10.4 ounces

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	The Executive's Guide to Customer Relationship Management,...
	by Paul V Anderson, Paul Anderson, and Art Rosenberg Sales Rank: 5420031	$0.01 At Amazon on 8-23-2008.

*Features* Cover Type: Paperback with 204 pages Published by: Doyle Pub. Co Edition: 2nd Edition January 15, 2000 Written in: English ISBN 10 Number: 0965335941 ISBN 13 Number: 978-0965335942 Book Dimensions: 8.9 x 6 x 0.5 inches Weighs: 10.4 ounces *Reader Reviews* The book seems to be a raw summary of what the authors read and gathered from statistical reviews and reports about new trends in customer services and e-commerce. I found the book to be composed of some really interesting statistics and facts but rather trivial ideas. Too many words to express simple ideas and too many copy and paste from chapter to chapter.... My college professor would not grade it as an A-, I guess. Comment \| \| (Report this) Back To Top
The Executive's Guide to Customer Relationship Management,... Available from Amazon Price: $0.01 Updated on 8-23-2008.

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