Features
- Cover Type: Paperback with 432 pages
- Published by: For Dummies
- Edition: 2nd Edition December 11, 2006
- Written in: English
- ISBN 10 Number: 047004893X
- ISBN 13 Number: 978-0470048931
-
Book Dimensions:
9.1 x 7.2 x 0.9 inches
- Weighs: 1.3 pounds
Product Description
So you have something to sell or you work for a business using salesforce.com, but you’re not quite sure how to maximize your profits with it? Never fear!
Salesforce.com for Dummies shows you the quick-and-easy way to start selling your product or service online without the confusion or fuss.
With an emphasis on customer relationship management, this hands-on guide helps you manage accounts, market your products, and improve service. Whether you’re a salesperson, channel manager, marketing mogul, customer rep, or executive, you’ll find secrets here for making your job easier, your day more productive, and your business more successful. This second edition has been revised to include Salesforce.com’s latest product and feature offerings as of the Summer 2006 release, giving you the tools you need to:
- Build a product catalog
- Manage price books
- Calculating and customizing forecasts
- Drive demand up with campaigns
- Stimulate sales effectiveness with documents
- Deliver great service
- Analyze data with reports
- Verify your company profile
- Add users to salesforce
- Customize your page and search layout
- Extend your usage of Salesforce beyond CRM
This guide makes suggestions on how to dive more productivity and improve communication with standard templates from the Dummies Web site. With this book you’ll get up to speed fast and manage your business information more effectively with Salesforce.com today!
Back Cover Copy
Customize Salesforce for all your business needs See how Salesforce helps manage accounts, market products, and improve service Got something to sell? Work for somebody who does? You need salesforce.com, and this book tells you how to use it. Whether you're a salesperson, channel manager, marketing mogul, customer service rep, or executive, you'll find secrets here for making your job easier, your day more productive, and your business more successful with Salesforce.
Discover how to - Set up and personalize your system
- Manage relationships with partner companies
- Execute marketing campaigns
- Analyze data with reports
- Improve customer service
- Calculate sales forecasts
Reader Reviews
I couldn't help noticing that there are 3 Five Star raving reviews of this book posted on the same day from Feb 6 2005 (Strange considering there are only 6 in total). I'm sorry but that is too coincidental making them suspect and of no use to someone like me who just wants an honest opinion from an objective reader.
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