Cisco IP Telephony (CIPT) (Authorized Self-Study) (2nd Edition)...

• Cover Type: Hard Cover with 912 pages
• Published by: Cisco Press
• Edition: 2nd Edition November 3, 2006
• Written in: English
• ISBN 10 Number: 158705261X
• ISBN 13 Number: 978-1587052613
• Book Dimensions: 9.3 x 7.6 x 2.3 inches
• Weighs: 3.6 pounds

Foundation Learning for CCVP IP Telephony

Jeremy Cioara, CCIE® No. 11,727

Cisco IP Telephony (CIPT), Second Edition, is a Cisco®-authorized, self-paced learning tool for CCVP IP telephony foundation learning. This book provides you with the knowledge needed to install, configure, and maintain a Cisco IP telephony solution. By reading this book, you will gain a thorough understanding of Cisco Unified CallManager version 4.1, the call routing and signaling component for the Cisco IP telephony solution.

Cisco IP Telephony (CIPT) expands your knowledge of voice over IP (VoIP) and public switched telephone network (PSTN) components and technologies. This book teaches you how to describe, install, configure, and support Cisco Unified CallManager 4.1 in a Cisco network including such features as security and video; how to configure gateways, gatekeepers, and switches; and how to build route plans to place intra- and intercluster Cisco IP phone calls. Chapter review questions, detailed configuration examples, network diagrams, and thorough explanations help reinforce learning.

Whether you are preparing for CCVP certification or simply want to gain a better understanding of IP telephony and Cisco Unified CallManager, you will benefit from the foundation information presented in this book.

Cisco IP Telephony (CIPT), Second Edition, is part of a recommended learning path from Cisco Systems® that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.

Jeremy D. Cioara, CCIE® No. 11,727, is the owner of AdTEC Networks and works as a network consultant, instructor, and author. He has been working in network technologies for more than a decade and has deployed networks worldwide. His current consulting work focuses on network and VoIP implementations.

• Examine design strategies behind a Cisco Unified CallManager cluster, cluster replication, and Cisco Unified CallManager deployment models
• Perform Cisco Unified CallManager server installations and upgrades
• Learn the features of all Cisco IP Phones, the IP phone startup process, and audio codec communication
• Add IP phone users and apply bulk moves, adds, and changes
• Configure Cisco gateways and trunks
• Design and configure Cisco Unified CallManager route plans
• Implement telephony call restrictions and control
• Effectively coordinate multisite deploymentsConfigure user features, Cisco Unified CallManager Attendant, and Cisco IP Manager Assistant
• Secure the Windows operating system and Cisco Unified CallManager administration
• Prevent toll fraud and harden the IP phone against attack
• Configure Cisco Unified CallManager to support video
• Monitor performance and configure alarms, traces, and CAR

This volume is in the Certification Self-Study Series offered by Cisco Press®. Books in this series provide officially developed self-study solutions to help networking professionals understand technology implementations and prepare for the Cisco Career Certifications examinations.

Category: IP Communications

Covers: Cisco Unified CallManager v4.1

$65.00 USA / $81.00 CAN

 

About The Author

Jeremy D. Cioara, CCIE no. 11727, CCVP, MCSE, CNE, is the owner of AdTEC Networks and

works as a network consultant, instructor, and author. He has been working in network

technologies for more than a decade and has deployed networks worldwide. His current consulting

work focuses on network and voice over IP (VoIP) implementations. Jeremy has written many

books on Cisco network technology, but has a true passion for educating individuals both in the

classroom and through e-learning environments. Jeremy currently lives with his wife in Phoenix,

AZ.

Reader Reviews
Having experiences in deploying non-Cisco Voice over IP solution, I found this book very helpful in explaining Cisco Unified Communications, particularly Cisco CallManager concepts and configuration. The obvious goal for this book is to help users to pass Cisco IP Telephony (CIPT) exam (642-444). However, it can also server as a quick reference guide to help preparing users to install, configure and maintain a Cisco IP Telephony solution. The book does focus primarily on Cisco CallManager version 4.1 and is definitely not for beginners. The book has 34 chapters where each one of them explains the concept and configuration in a concise and clear way and helps the readers understand the subject easily. It opens with Cisco Unified Communications concept and CallManager components. Chapter 2 and 3 discuss CallManager clustering, deployment, installation and upgrades. Chapter 4 explains Cisco IP phones and other IP Telephony endpoints. I found that this chapter is useful to distinguish different models and features that each Cisco IP phones provides. Chapter 5 explains CallManager configuration to support IP phones, Chapter 6 talks about IP telephony user configuration. I learnt that Cisco CallManager provide end users access to configure their own IP Phones for common features such as speed dial and call forwarding. This is a very useful feature that many other VoIP Telephony providers do not provide. This will certainly ease network administration load and reduce support calls. Chapter 7 explains Bulk Administration Tools (BAT) to apply bulk changes to Cisco CallManager cluster. Chapter 8 talks briefly about PoE, voice VLAN and Class of Service (CoS). I wish that it can elaborate more on Quality of Service (QoS) instead of dedicating just 2 pages on CoS. Chapter 9 to 14 explain the most important and useful subjects in this book. They discuss Cisco gateways and trunks concepts as well as configuration, route plan, route filter, transformation masks, hunt groups, call forwarding, call restriction, partition, calling search spaces, call admission control, Automated Alternative Routing and Survivable Remote Site Telephony. These chapters have been greatly condensed and have less detail for the target audience for this book. However, readers can find more details on these subjects in Cisco Product Documentation in Cisco web site. Chapter 16 to 19 mentions VoIP features sic as IP Manager Assistant, Attendant Console and others. Chapter 20-27 explains IP Telephony security. They start from securing Windows Operating System (we might need another book to discuss this) to hardening IP phones all the way to introducing encryption and authentication fundamental. Users who are familiar with RSA, MD5, SHA, and PKI can skip some of these chapters. I found that Chapter 22 is one of the most interesting chapters since it talks about toll fraud prevention. I think that this chapter alone can justify the purchase of this book since it exposes me to different ways to mitigate toll fraud done by external callers and internal users. Chapter 28 to 29 discusses IP Video Telephony. I am pretty sure that these chapters will be outdated fast and there will be another book to discuss this topic in detail as Cisco will continue to release more products for IP Video Telephony including the newly released Cisco TelePresence Meeting solution. That acquisition for Scientific-Atlanta certainly helps Cisco to penetrate into this IP Video market niche. Chapter 30-34 basically explains various tools to manage and monitor Cisco IP Telephony. In conclusion, the author has provided a very concise and understandable reading with the few number of pages provided. Each chapter goes straight to the topics, explains in an easy to follow manner, provides some configuration examples and screenshots and closes with a simple brief summary with review questions. Overall, I consider this book an important tool in my preparation for CCVP certification as well as a reference guide. I liked this book a lot and certainly will recommend others to read this. I like the way it presents the materials in a brief and concise manner. I gave the book five out of five stars for its good and concise explanation. Comment | | (Report this)