Essential Managers Manual

Features

• Cover Type: Hard Cover with 864 pages
• Published by: DK ADULT
• Edition: 1st Edition November 9, 1998
• Written in: English
• ISBN 10 Number: 0789435195
• ISBN 13 Number: 978-0789435194
• Book Dimensions: 8.6 x 6.3 x 2.2 inches
• Weighs: 4.2 pounds

Product Review
Imagine you've finally snagged that long-awaited promotion to the ranks of management and you're suddenly faced with your first official presentation before the boss, first interview with a job applicant, first contact with a "demotivated" subordinate, or first truly critical decision. If there is no one you can comfortably turn to for assistance--a common problem today for many in this position--the Essential Manager's Manual, by consultants-communicators Robert Heller and Tim Hindle, could prove invaluable. This logically organized encyclopedia of leadership basics concisely explains the basic actions required in these and other common corporate scenarios, making it a useful resource for information on business communications, time management, decision-making, and a broad array of personnel issues ranging from motivating a staff to realizing when they are suffering from stress. "Stress can be infectious, so you need to recognize it in others before it affects the people with whom they work (including you). There are many ways of reacting to stress; learn to notice common warning signs so that you have time to decide how to react," begins this representative section, before going on to offer specifics on spotting and mitigating its potential impact. --Howard Rothman

USA Today
"The format of this handy book is compact, and it would fit nicely on any deskclear and informative guide to being an effective manager. [From] the visually hip DK Publishing."

Reader Reviews
Robert Heller is a leading authority on management consulting. he was the founding editor of Management Today. He is the author of many acclaimed and worldwide best-selling books including: The Naked Manager, Culture Shock, The Way to Win and The Complete Guide to Modern Management. If you want to eventually move into a management position or want to reevaluate yourself and see how you can improve on your management skills, then you might want to have a manual of manager's secrets close at hand. In today's fast-moving business world, organizations are constantly evolving. In an aggressively competitive marketplace, you will be expected to deliver better and better results. The most successful business managers will recognize the need to adapt and change and continually examine the way they work. By developing a wide range of skills and keeping those skills up to date, they will excel in their job. This guide covers the most important aspects of business life. It covers interpersonal and professional skills. The sections on communication, time management and dealing with stress, contain advice that is applicable to a conventional and unconventional office environment. In today's office, there is also a range of new technology which has revolutionized the working lives of millions of people around the world. You will find practical advice on all the key areas of business management. The book is fully illustrated and has annotated photographs, charts and flow diagrams. 1,200 quick-reference power tips (like: "Remember that honesty is not the best policy; it is the only policy") cover every management situation. There are checklists, points to remember and do's and don'ts. Case studies help to focus on real-life management problems. The section on matching an applicant to a job will be helpful to managers who do their own hiring. How do you handle hostility in the office? The sections on body language were right on. You will see pictures of various poses which will "betray" you. I love body language because it shows what people are really thinking. One thing I always remember was when a new manager comes into an existing team. If they act too controlling without first gaining respect, the team will rebel a bit. It is better to be relaxed, yet confident. This is the type of information you will find and it is very practical. While some managers may already know this information from personal experience, I simply can't imagine anyone would know everything in this comprehensive manual. I think everyone could take away many points which would make them more successful. As they say: "Avoid people and situations that tempt you to behave in ways you are not happy with. Hey, this book could be great for anyone! I also loved how they said: "You have the right to make genuine mistakes without feeling guilty. You have the right to refuse other people's excessive demands on your life." I don't know, maybe this isn't only for managers. I sounds like a survival guide to life in the workplace. ~The Rebecca Review