Management Communication

Features

• Cover Type: Paperback with 560 pages
• Published by: Wiley
• Edition: 2nd Edition October 28, 2005
• Written in: English
• ISBN 10 Number: 0471755249
• ISBN 13 Number: 978-0471755241
• Book Dimensions: 9.2 x 7.5 x 0.8 inches
• Weighs: 1.8 pounds

Product Description
Take command of your communication skills and career.

Whatever your career objectives, you'll most likely need good communication skills to achieve your goals. With Bell and Smith's Management Communication, 2nd Edition, you'll build essential writing, speaking, and listening skills that you can rely on throughout your career.

You'll explore such key issues as communication ethics, crisis communication, media appearances, meeting skills, behavioral interviewing, telephone work, and more. Along the way, the book provides many opportunities for you to apply your skills in different settings, through more than two dozen detailed cases and a variety of exercises.

Now updated and revised, this Second Edition features expanded coverage of electronic communication media, oral communication, and listening, as well as more checklists, additional longer cases, and updated web assignments.

Learn how to:
* Adapt your communications to the specific requirements of your audience.
* Make the best use of communication technologies.
* Prepare for intercultural communication challenges.
* Master the art of writing persuasive letters, memos, and email.
* Get past writer's block.
* Overcome the fear of public speaking.
* Find your own writing and speaking voice.
* Create an effective resume and application letter.

About the Authors: Arthur H. Bell, PhD is Director of Communication Programs and Professor of Management Communication at the Masagung Graduate School of Business, University of San Francisco. Dayle M. Smith, PhD is Professor of Management at the School of Business, University of San Francisco, where she is also Director of the Honors Program.

Book Info
Teaches students the essential writing & speaking skills within a business management context. Coverage includes intercultural communication, gender related issues, diversity issues, technology, media, crisis, & conflict resolution. Paper. DLC: Communication in management. --This text refers to an out of print or unavailable edition of this title.

Reader Reviews
This book covers everything you need in order to be effective in your communication (the last 3 issues are covered in general but effective terms) - Writing:Letters, memos, Emails - Phone calls - Speaking - Listening It misses one star for the pricing.