Features
- Cover Type: Hard Cover with 368 pages
- Published by: South-Western Educational Pub
- Edition: 1st Edition October 26, 2004
- Written in: English
- ISBN 10 Number: 0324232772
- ISBN 13 Number: 978-0324232776
-
Book Dimensions:
9.1 x 6.4 x 1.3 inches
- Weighs: 1.5 pounds
Reader Reviews
What does Lean supply chain management have to do with service delivery in the non-profit sector? On the surface, not very much; however, as non-profit managers seek new ways to extract value from ever-thinning revenue streams and to improve social returns on charitable dollars invested in their organizations, perhaps they should take a closer look at Dr. Srinivasan's Streamlined. Given the complex nature of transactions in service industries compared to manufacturing, the principles discussed in this book - from systems theory and theory of constraint to variation and throughput - should be of increased interest to its managers; especially if they happen to exist in the non-profit sector (where these complexities are amplified). Streamlined has been indispensable to me and my staff in analyzing several persistent problems, including a decline in participation in our programs that has menaced us for more than four quarters. This easy to understand and practical book has helped us understand how we were working against ourselves and how we could improve our processes and increase participation - a quick and easy solution that worked . Speaking form the perspective of a non-profit manager who has nothing to waste, Dr. Srinivasan's book is a must read for any of my colleagues who take seriously their responsibility to squeeze as much value from their benefactors' goodwill as possible.
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