Features
- Cover Type: Paperback with 240 pages
- Published by: CMP Books January 1, 2000
- Written in: English
- ISBN 10 Number: 1578200326
- ISBN 13 Number: 978-1578200320
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Book Dimensions:
9 x 6.1 x 0.8 inches
- Weighs: 1.1 pounds
Product Description
This straightforward book will provide you with the insight necessary to save your organization revenue through the processes of bill auditing, expense reduction, and savvy contract negotiations. Information technology professionals will find the authors' suggestions useful, and yet uncomplicated to implement. After you have used their suggestions to identify possible errors or optimization opportunities, the book details what steps need to be taken to secure the associated recoveries or service changes, including contact and phone numbers. In addition, their contract negotiation tips could save your organization dollars up front by providing information you need at the bargaining table. This important tool is a must-have for all information technology professionals. ;
For anyone responsible for monitoring telecommunications-related expenses, this book is packed with invaluable tips on increasing efficiency, service, and support of telecom and IT while keeping costs in check. The authors teach how to audit bills, negotiate favorable contracts, and find the best (and cheapest) long distance carriers and vendors.
About The Author
Michael Brosnan and John Messina are telecom consultants and also the authors of The Telecom Professionals Complete Guide to the Internet. Michael Brosnan and John Messina are telecom consultants and also the authors of The Telecom Professionals Complete Guide to the Internet.
Reader ReviewsIf you are interested in the concept of reducing your telecommunications expenses this book is an excellent start. If you are interested in a career in telecommunication consulting reviewing telecom expense this is a very basic document. The content covers about 50% of the most common billing irregularities. A better guide to telecommunications concepts and language is "The Essential Guide to Telecommunications" (Second Edition). The authors point out that they are most familiar with Bell Atlantic and Ameritech CSRs (Customer Service Records). This limits the information made available in conveying the differences in format and content between ILECs.
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