Features
- Cover Type: Hard Cover with 944 pages
- Published by: Microsoft Press
- Edition: 2nd Edition October 26, 2005
- Written in: English
- ISBN 10 Number: 0735622272
- ISBN 13 Number: 978-0735622272
-
Book Dimensions:
8.6 x 7.7 x 2.3 inches
- Weighs: 4.1 pounds
Product Description
Now fully updated for Windows XP Service Pack 2, this all-in-one training kit provides in-depth preparation, practice, and review for one of two required exams for the
Microsoft Desktop Support Technician Certification (MCDST). Covering Exam 70-271, this kit packs the tools and features exam candidates want most—including in-depth, self-paced training based on final exam content; rigorous, objective-by-objective review; exam tips from an expert, exam-certified author; and a robust testing suite. It also provides real-world scenarios, case studies, and troubleshooting labs for the skills and expertise you can apply to the job.
Focusing on building your ability to resolve end-user incident requests by configuring and troubleshooting the Windows XP operating system in the corporate or home environment, this official study guide covers system installation, managing access to resources, configuring and troubleshooting hardware devices and drivers, configuring and troubleshooting the desktop and user environments, and troubleshooting network protocols and services.
Ace your exam preparation by working at your own pace through the lessons, hands-on exercises, and practice tests. The flexible, best-of-class test engine on CD-ROM features 425 practice questions. Choose timed or untimed testing mode, generate random tests or focus on discrete objectives or chapters, and get detailed explanations for right and wrong answers—including pointers back to the book for further study. You also get a 120-day evaluation version of Windows XP
software and other resources on the CD, making this kit an exceptional value and a great
Publisher Description
Fully updated for Windows XP Service Pack 2, this kit provides in-depth preparation for the skills measured by the MCDST exam—and on the job!
Key Book Benefits:
NEW—Fully updated for Windows XP Service Pack 2 In-depth coverage by an exam-certified author on Exam 70-271 objectives, plus instructive case studies and troubleshooting scenarios Readiness Review Suite featuring 425 questions and multiple testing options 120-day evaluation version of Windows XP
software with Service Pack 2 Features eBook in PDF format
Microsoft Computer Dictionary, Fifth Edition, eBook
Reader Reviews
This review is from: MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users and Troubleshooting a Microsoft Windows XP Operating System (Pro - Certification) (Paperback)
microsoft has finally figured out how to write a book for their certifications. hire someone outside their organization to do it. previous books have always fallen woefully short of teaching a person to the point that they can come close to passing the test. this book accomplishes this goal. admittedly, this is a verrrry simple and easy test. but i did find the objectives covered adequately to figure out the answers. this was microsoft's big failing in previous books. they skimmed over or inadequately explained the topic and then hit you with detailed and complex scenarios on the exam that were several levels more advanced than what they taugh you. this book brings you to the level you need to be able to figure out the answers you need. this is what microsoft should have been doing all along. kudos to them.
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