Call Centers For Dummies (For Dummies (Computer Tech))

Cover Type: Paperback with 384 pages
Published by: For Dummies May 18, 2005
Written in: English
ISBN 10 Number: 0470835494
ISBN 13 Number: 978-0470835494
Book Dimensions: 9.2 x 7.2 x 1 inches
Weighs: 1.4 pounds <a href="http://www.amazon.com/gp/help/seller/shipping.html/103-3237425-3406218?ie=UTF8&asin=0470835494&amp;seller=ATVPDKIK">

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	Call Centers For Dummies (For Dummies (Computer Tech))
	by Ral Bergevin Sales Rank: 50568	$16.49 At Amazon on 8-22-2008.

*Features* Cover Type: Paperback with 384 pages Published by: For Dummies May 18, 2005 Written in: English ISBN 10 Number: 0470835494 ISBN 13 Number: 978-0470835494 Book Dimensions: 9.2 x 7.2 x 1 inches Weighs: 1.4 pounds *Reader Reviews* I'm a new call center manager and this book did a great job of explaining a lot of the basics. I was even able to share the technology section with my IT department so they could understand how to better support the needs of our department. Plus my staff fought over the book - because the information was in an easy to read/understand format. Comment \| \| (Report this) Back To Top
Call Centers For Dummies (For Dummies (Computer Tech)) ~~List Price: $24.99~~ Available from Amazon Price: $16.49 Updated on 8-22-2008.

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