Performance Analysis and Optimization of Inbound Call Centers...

Cover Type: Paperback with 219 pages
Published by: Springer; X, 219 p. 128 illus. edition June 4, 2003
Written in: English
ISBN 10 Number: 3540008128
ISBN 13 Number: 978-3540008125
Book Dimensions: 9.2 x 6.1 x 0.6 inches
Weighs: 14.1 ounces <a href="http://www.amazon.com/gp/help/seller/shipping.html/102-7612260-5604918?ie=UTF8&asin=3540008128&amp;seller=ATVPDKIK">

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	Performance Analysis and Optimization of Inbound Call Centers...
	by Raik Stolletz Sales Rank: 573891	$94.47 At Amazon on 9-1-2008.

*Features* Cover Type: Paperback with 219 pages Published by: Springer; X, 219 p. 128 illus. edition June 4, 2003 Written in: English ISBN 10 Number: 3540008128 ISBN 13 Number: 978-3540008125 Book Dimensions: 9.2 x 6.1 x 0.6 inches Weighs: 14.1 ounces Back To Top
Performance Analysis and Optimization of Inbound Call Centers... ~~List Price: $115.00~~ Available from Amazon Price: $94.47 Updated on 9-1-2008.

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