Features
- Cover Type: Paperback with 73 pages
- Published by: Trafford Publishing November 8, 2000
- Written in: English
- ISBN 10 Number: 1552124940
- ISBN 13 Number: 978-1552124949
-
Book Dimensions:
8.8 x 5.8 x 0.2 inches
- Weighs: 4 ounces
Cliff Dorr President, Direct Marketing Consulting, Inc.
Provides the essential background and education to help bridge the initial knowledge gap. It is a must!
--This text refers to the
Paperback
edition.
Doris R. Snipes, Manager, HR Service Center, Wolters Kluwer
A valuable tool for training folks who are new to working in a call center.
--This text refers to the
Paperback
edition.