Features
- Cover Type: Paperback with 230 pages
- Published by: Tate Publishing & Enterprises
- Edition: 1st Edition September 1, 2005
- Written in: English
- ISBN 10 Number: 1933290862
- ISBN 13 Number: 978-1933290867
-
Book Dimensions:
8.8 x 5.8 x 0.5 inches
- Weighs: 11.2 ounces
About The Author
Frank Eichorn has almost thirty years IS/IT experience including positions as an Information Systems Officer in the United States Air Force, Research Consultant with a Federally Funded Research and Development Center, and Technical Project Manager. He is currently an IT Manager with a large financial services organization and a faculty member at Mount Saint Mary's College in Emmitsburg, Maryland. His extensive experience includes programming, database design and development, systems analysis and consulting. He has presented at conferences and published articles on the critical topic of Business and IT Integration. Dr. Eichorn incorporated his breadth of experience into his recent doctoral research at the
University of Maryland to develop the Internal Customer Relationship Management (IntCRM) model.
Reader ReviewsThis is the best book I ever read in this area. The book address the critical issues of how to sucessfulluy integrate IT effort with business needs, which I am sure is a desire but struggle for many companies. Combining his many years of sucessful practical experience in manageing IT group in one of the largest finanicial institutions and his doctor research, Frank shows us how to achieve better IT and business integration. For every business execs -who want to leverage IT technogloy better to boost the bottom line and every IT manager -who want to achieve a better business and IT integration, the book is a great read. If their entire team could read and implement the ideas and notions in te book , much more efficiency and productivity will be achieved with much less money.
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