IT in Business: A Business Manager's Casebook

Features

• Cover Type: Paperback with 318 pages
• Published by: Butterworth-Heinemann July 20, 1999
• Written in: English
• ISBN 10 Number: 0750639512
• ISBN 13 Number: 978-0750639514
• Book Dimensions: 9.2 x 6.2 x 0.8 inches
• Weighs: 1.1 pounds

Product Description
'IT in Business: A Manager's Casebook' looks at the impact of new IT initiatives from the business angle. The case material is derived from the year's best research projects from three leading UK Business Schools - Bath, Cranfield and Warwick.



This incisive exploration of managing processes in IT companies is essential reading for IT managers in 'end-user' businesses who have to deliver strong business benefits from IT. In a climate of rapid and continual change, such contemporary information is invaluable.

'IT in Business: A Manager's Casebook' tackles managerial issues using specific case studies such as Tesco, Johnsons News Limited and the Department of Health to illustrate these points.

David Targett is the Professor of Information Management at Imperial College Management School, University of London. For eight years, 1990-98, he was the Professor of Information Systems and Director of the Centre for Research into Strategic Information Systems (CRSIS) at the University of Bath. Previously, he was at the London Business School and before becoming an academic he was an industrial engineer in the motor industry.

David Grimshaw is Senior Lecturer in Information Systems at Cranfield School of Management and was previously at the University of Leeds and Warwick Business School, University of Warwick. He has wide teaching experience and has taught in Australia, Hong Kong, Malaysia, Portugal, Russia and Singapore. He has ten years' practical experience in information systems and as an independent consultant has advised many companies on strategic information systems planning and on geographical information systems.

Philip Powell is Professor of Information Systems at Goldsmiths College, University of London. Prior to this he was Reader in Information Systems and ICAEW Academic Fellow in the Operational Research and Systems Group, and Director of the Information Systems Research Unit at Warwick Business School. Before becoming an academic he worked in insurance, accounting and computing. He has taught in Southampton, Australia and Portugal and held a number of other posts overseas.

Includes projects from three of the leading business schools - Bath, Cranfield, and Warwick
Full of case studies from organizations such as Amtrak and Unilever
Provides up-to-the-minute information on what real-life developments and initiatives that are developing in this area

Reader Reviews
This book is a compilation of essays and case studies written by graduate students from three UK business schools. It's divided into four parts and comprises eighteen papers, each of which provides surprisingly mature insights into the topic being discussed given the relative experience level of the authors. The major themes into which the papers are divided are: (1)Competition and Business Impact (consists of six case studies of commercial and government organizations), (2) Information Systems Planning (four papers), (3) Managing the IS Resource (four papers), and (4) Communications and Information (four papers). While I carefully read each of the papers and thought the entire collection to be well researched and presented, my favorites are Part I, Chapter 6 "Technology opportunities for the music industry" (bear in mind that this particular paper was written from a British perspective and predates the issues that have arisen from the US DMCA), Part II, Chapter ten "IT Based-business process redesign: theoretical foundations, examples and critical assessment" (the subject matter reflects my personal and professional interests and this particular paper is consistent with my own experiences and approach), Part III, Chapter 13 "Ensuring the disaster recovery planning process delivers business continuity - the experience of a major UK retail bank" (excellent material from a real case that exposes the scope and complexity of DR and BCP for organizations that require high availability), and Part IV, Chapter 16 "Appraising investment in IS infrastructure" (business-oriented and should be read by IT infrastructure managers). If you're involved in an IT strategic planning initiative that is attempting to align IT to bushiness this book contains case studies and essays that will generate ideas as well as expose challenges. If you are a service delivery practitioner the material will give insights into business issues that need to be taken into account when developing a service level management approach. Comment | | (Report this)