Features
- Cover Type: Hard Cover with 214 pages
- Published by: Springer
- Edition: 1st Edition April 24, 2008
- Written in: English
- ISBN 10 Number: 1848001827
- ISBN 13 Number: 978-1848001824
-
Book Dimensions:
9.2 x 6.1 x 0.6 inches
- Weighs: 1.1 pounds
Product Description
ERP (Enterprise Resource Planning) systems are now the backbone of the information systems in many commercial companies and public sector organisations. The intended benefits of these systems are well known (coping with the fragmentation of former information systems, providing functional integration and supporting best practices for instance). Yet, their implementation in a company is still a traumatising project, with these difficulties being reported in many articles and books explaining reasons for failure, listing conditions of success, or suggesting project management methods aimed at improving their implementation.
A Socio-technical Insight on ERP Systems and Organisational Change is based on the premise that two distinct communities are interested in this problem: engineers and consultants on the one hand, and researchers of Human and Social Sciences on the other hand. The first group often emphasises the technical benefit of the ERP adoption as a source of performance improvement, while the latter group is mainly oriented on the difficulties - and perhaps impossibility - of the adoption of such systems by individuals and organisations.
A Socio-technical Insight on ERP Systems and Organisational Change brings together the views of experts from the two communities to allow for interpretations of the different interrelations amongst ERP systems, organisations and individuals. As ERP systems are
software systems that are supposed to support both
organisation activity and
individual work, the book emphasises not only the influence of the
software on the organisation but also how the different ways they are used in practice result in the unpredictable mutual adjustment between those in the organisation and the tool. Together, the chapters illustrate various aspects of this mutual adjustment and are written by engineers, computer scientists, consultants, sociologists, economists and researchers situated in the information and communication sciences. This affords a unique and comprehensive insight into the problem. Without trying to build an artificial consensus, several case studies are commented upon alternatively with a technical and social view, showing how the same facts can have different interpretations providing a better understanding of the phenomenon in question.
A Socio-technical Insight on ERP Systems and Organisational Change is a must-read text for students and researchers in management, engineering science and sociology, as well as for technical and human resource managers and consultants in charge of implementation projects.
About The Author
Prof. Bernard Grabot teaches production management, industrial organization and ERP systems at the National Engineering School of Tarbes, France. He is member of international research groups on "knowledge-based enterprise" and has been involved in several projects on implementation of ERP systems, leading him to develop one of his research axes on the problem of implementation and adoption of these systems. He belongs to the Strategic Council that pilots the relationships between SAP and the French Universities for teaching purposes.
Prof. Anne Mayère's teaching activities mainly concern project management, communication in organizations, the evolution of information and communication activities and information systems in contemporary firms. She is the Head of the research team "Organizational Change, Communication and Quality" of the LERASS research laboratory, France, and her main research topics are on conditions of use of information technology in small and medium firms, and rationalization of information production and system design in contemporary firms.
Dr Isabelle Bazet is Associate Professor in Information and Communication Sciences at the Institute of Technology, Tarbes, France. Her research interests focus on information and communication rationalization in organizations, with a specific emphasis on ERP systems, including a three-year research program concerning the relationship between organizational change and information system transformation in firms dealing with ERP implementation projects.
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