Features
- Cover Type: Paperback with 260 pages
- Published by: Mc Press September 15, 2002
- Written in: English
- ISBN 10 Number: 1931182345
- ISBN 13 Number: 978-1931182348
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Book Dimensions:
9.2 x 7.1 x 0.7 inches
- Weighs: 1 pounds
Book Description
Titanics maiden voyage was a disaster waiting to happen as a result of the compromises made in the project. This book by IBM Senior e-business Consultant, Mark Kozak-Holland, explores how non-IT executives can take lessons from a nuts-and-bolts construction project like Titanic and use those lessons to ensure the right approach to developing on-line operations. Looking at this historical project as a model will prove to be incisive as it cuts away the layers of IT jargon and complexity. On-line On-time On-budget is about delivering IT projects in a world where on-time and on-budget is not enough. You need to be on-line--connecting to the Internet and dealing with the 24-by-7 expectations of your customers and partners. It will help you successfully maneuver through the ice floes of IT project management in an industry with a notoriously high project failure rate. This book outlines the stages involved in creating mission critical e-business services and the underlying environment to support these. Specifically, the book provides the non-technical manager a step-by-step guide to the deliverables that the IT department should produce at each stage of the creation process. The book enlightens the non-technical manager to the fact that a considerable part of the effort is in realigning the organization and procedures rather than technology. Knowing the rationale for and the timing of deliverables enables the non-IT manager to be a full participant in the creation process. The book leaves the reader with a simple philosophy: namely, focus your IT investments on getting your organization and procedures aligned and you can get best-in-class results from your technology. Who would have expected Titanics sister ship the Olympic to serve a distinguished 24 year career before being scraped as obsolete? The Olympic was nick named "old reliable" having served as a troop carrier during World War I and evading attack by German torpedoes. The book uses close to ninety figures and more than forty tables for clarification of major concepts through detailed models, e.g., Change Management (9-step model) and Problem Management (4-step model).
About The Author
Mark Kozak-Holland is a Senior Consultant with IBM Global Services, and works for the Toronto Innovation Centre for e-business. Mark has many years of international experience working with organizations in formulating projects and initiatives for developing and integrating solutions that leverage emerging technologies. He has been working with mission critical systems since 1985, specifically with the availability of Business Services to the end user. He has a joint honors degree in Computer Science and Statistics.
Reader ReviewsI think that Mr. Kozak-Holland's book is perfect for any manager as well as IT management. Having had my own business I felt when I read this book that the advice applies not only to IT but can be offered as helpful hints and warnings to just about business, big or small. I am currently contracted in IT and often see the same re-occurring problems at all levels. Mr. Kozak-Holland's book should make us all look at our past downfalls and ensure we all learn from them. This book works well on many levels's being entertaining, insightful and a fun read for anyone interested in history.
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