Features
- Cover Type: Paperback with 121 pages
- Published by: Upwrite Press November 30, 2005
- Written in: English
- ISBN 10 Number: 1932436030
- ISBN 13 Number: 978-1932436037
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Book Dimensions:
7.8 x 7.5 x 0.3 inches
- Weighs: 6.4 ounces
Reader Reviews
This book is best for someone who is aware that their email (and written) communication could use improvement and is motivated to improve. This book is NOT an instruction on how to use your email program. Rather, this book discusses (and gives well-designed examples of) how to effectively use email in a business setting. The book is compact and laid out nicely, with effective use of examples. Sections includes: Section 1: Management Policies. Discussion and examples of policies to implement, and how to manager workers via email (with Do's and Don'ts) Section 2: The Traits of E-Mail writing. - Focus Your Ideas - Improve Your Organization - Use an Appropriate Voice - Choose Words with Care (includes technical words and jargon) - Improve Your Sentences - Check for Correct Copy - Design E-mails for Clarity Section 3: Models and Activities (includes several examples of model emails, and practice activities). I encountered resistance when trying to buy copies of this book while at a former employer. I was in a technical organization, and "we all know how to use email" was the attitude, with no concern that their emails looked like ransom notes (with a variety of fonts, colors, etc.) and often were ignored due to a lack of clarity. The content of this book is great, trying to implement it may be difficult.
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