Features
- Cover Type: Paperback with 432 pages
- Published by: McGraw-Hill Osborne Media
- Edition: 1st Edition May 24, 2007
- Written in: English
- ISBN 10 Number: 0072263490
- ISBN 13 Number: 978-0072263497
-
Book Dimensions:
9 x 7.3 x 1 inches
- Weighs: 1.5 pounds
Product Description
Transform your business into a customer-centric enterprise Gain a complete and timely understanding of your customers using MDM-CDI and the real-world information contained in this comprehensive volume.
Master Data Management and Customer Data Integration for a Global Enterprise explains how to grow revenue, reduce administrative costs, and improve client retention by adopting a customer-focused business framework.
Learn to build and use customer hubs and associated technologies, secure and protect confidential corporate and customer information, provide personalized services, and set up an effective data governance team. You'll also get full details on regulatory compliance and the latest pre-packaged MDM-CDI
software solutions.
- Design and implement a dynamic MDM-CDI architecture that fits the requirements of your business
- Implement MDM-CDI holistically as an integrated multi-disciplinary set of technologies, services, and processes
- Improve solution agility and flexibility using SOA and Web services
- Recognize customers and their relationships with the enterprise across channels and lines of business
- Ensure compliance with local, state, federal, and international regulations
- Deploy network, perimeter, platform, application, data, and user-level security
- Protect against identity and data theft, worm infection, and phishing and pharming scams
- Create an Enterprise Information Governance Group
- Perform development, QA, and business acceptance testing and data verification
About The Author
Alex Berson is an internationally recognized thought leader, author, educator, and information technology consultant, known for his pioneering work at leading financial services and technology companies.
Larry Dubov is an internationally recognized expert and thought leader in the implementation of complex business driven technology solutions in financial services, banking, and pharmaceutical industries.
Reader Reviews
Plenty of companies are making money despite doing a subpar job at managing/accessing their data. But a new threat is compounding the negative effects of poor data management: Out of control volume! According to IDC estimates, in 2007 for the first time, we'll see the amount of digital information generated surpass the storage capacity available. It's a huge wake-up call for businesses. It's no longer a nice extra to invest in technology that will help turn data into information assets, but a true business imperative. Thanks to this book you have the bible on master data management (MDM) and customer data management (CDI) solutions. Done well, they have the potential to tap previously unrealized revenue streams and create a framework that can improve information accuracy, consistency and security to stem the rising tide on out of control data.
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