Features
- Cover Type: Paperback with 703 pages
- Published by: Wiley October 20, 2006
- Written in: English
- ISBN 10 Number: 0470068817
- ISBN 13 Number: 978-0470068816
-
Book Dimensions:
10.8 x 8.6 x 1.2 inches
- Weighs: 3.7 pounds
Product Description
A complete program of textbook, lab manual, and software, this
Microsoft Official Academic Course provides everything students need to build the knowledge and skills necessary to support end users and computers running the Windows XP operating system. In addition, this textbook will help students to prepare for the
Microsoft Certified Desktop Support Technician examination 70-271: Supporting Users and Troubleshooting a
Microsoft Windows XP Operating System. The
Microsoft Certified Desktop Support Technician is a new two exam credential available from
Microsoft Learning. The certification is directed at the skills needed for working in a variety of environments, including corporate environments as well as support for home users via phone support, remote support, and retail counter support. A complete set of instructor resources supports the book.
About The Author
Microsoft Corporation - Founded in 1975,
Microsoft (Nasdaq 'MSFT') is the worldwide leader in
software for personal and business computing. The company offers a wide range of products and services designed to empower people through great software—any time, any place and on any device.
Search for books at
