Features
- Cover Type: Paperback with 778 pages
- Published by: Que August 2, 2004
- Written in: English
- ISBN 10 Number: 0789731568
- ISBN 13 Number: 978-0789731562
-
Book Dimensions:
9.1 x 6.1 x 2 inches
- Weighs: 2.7 pounds
Book Description
Are you studying for the 70-271 or 70-272
Microsoft Certified Desktop Support Technician (MCDST) certification exams and need a little extra help? This Exam Cram 2 bundle features study guides on supporting users, troubleshooting a Windows XP operating system and troubleshooting desktop applications on a Windows XP operating system. Both books focus on exactly what you need to know to pass the exams and are ideal supplements to classes and other training materials. Already know Windows XP and simply need to practice before the exams? This Exam Cram 2 bundle will also work for you. Over 400 practice questions with detailed answer keys are included on a CD-ROM. “Cram Sheet” tear cards are also included for last-minute reviews of key facts. These study guides are perfect for the soon-to-be certified or for the already-certified who need a solid reference book.
About The Author
Dan Balter (MCDST, MCSE), Chief Technology Officer for InfoTechnology Partners, Inc., has co-authored several books, including the best-selling
MCSE 70-270 Exam Cram 2.
Philip Wiest (MCDST, MCSE) is a nationally known technical trainer who has presented 2500 Cisco and
Microsoft seminars and workshops throughout the world.
Felicia Buckingham (MCDST, MOS Master), an independent contractor who has contributed to several
Microsoft Office books, specializes in
Microsoft Office training and consulting.
Diana Huggins (MCDST, MCSE) is a veteran IT trainer and has authored several certification books.
Ed Tittel, Series Editor of the
Training Guide series and the
Exam Cram 2 series, has contributed to more than 100 books on various aspects of computing, including more than 50 titles on various IT certifications. He is also the originator of the
Exam Cram series.
Reader Reviews
Microsoft's release of the MCDST Certification has you taking 2 exams, 70-271 and 70-272.What you need is something to use as a final study tool and this set is just the right answer. What you have here is a fairly complete breakdown of the exam objective condensed for easy reading. No technical manual is usually fun to read since the material is technical, however these 2 books are easy to follow and the reading level is set for the experience technician. Understand that manual(s) is a scaled down finer points set of text, and you will need other resources in order to pass the exam. The 70-271 book was a little more informative and I found it had information that lapped over to the other exam. As with other EC2 manuals, there is the Cram sheet in front and the cd in the back. This set uses the Measure UP test engine, which could use a few updates and more questions as well as a way to up[date on the web. Fixing the test engine is a minor draw back and this book should help in the final prep. Overall well put together and researched
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