Features
- Cover Type: Paperback with 304 pages
- Published by: ASTD May 5, 2000
- Written in: English
- ISBN 10 Number: 1562861360
- ISBN 13 Number: 978-1562861360
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Book Dimensions:
8.9 x 6.8 x 0.8 inches
- Weighs: 1.4 pounds
Product Description
Because knowledge doesn't happen in a vacuum, you need ways to encourage people to share what they know and foster a free-flowing exchange of ideas. This set of case studies provides ideas and strategies for creating knowledge-friendly workplaces that stimulate continuous learning.
About The Author
Dede Bonner is the president of New Century Management, a consulting and learning services firm she founded in 1988 in Leesburg, Virginia. Bonner works in a variety of organizational settings to help companies create improvement strategies for managing their knowledge, learning initiatives, and the career development of their employees. In addition, Bonner has been a professor of graduate-level business and human resource development courses at Marymount University in Arlington, Virginia, since 1991.
Active with the American Society for Training & Development (ASTD) for over ten years, Bonner was a member of Training & Development's editorial review board from 1992 through 1999. She reviewed manuscripts for ASTD during her four-year term on its Publications Review Committee, beginning in 1996. She has also served on numerous other ASTD committees, including the Benchmarking Committee that reviews proposals for awards for best practices.
Previously, Bonner worked for the U.S. federal government in human resources and as a political analyst. She earned her undergraduate degree in education and social science from Michigan State University, her graduate degree in human resources from Marymount University, and her doctorate degree in executive leadership from George Washington University in Washington, D.C.
Reader ReviewsThis book is useful to anyone working with CKO's or CLO's as well as people aspiring to these positions. It is well written and provides the reader with explicit examples of how individual and organizational differences have led to mutiple effective ways of addressing knowledge management and learning. The book emphasizes the human performance aspects of knowledge management but is effective in integrating strategy, structure and technology as well. Each case presents the direct experience and actions of the CLO or CKO clearly from a personal perspective. I particularly liked the case selection across industries and the inclusion of early adopters and leaders, less well known companies, firms and government agencies. Kudo's to the authors and editors.
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