Information Ecologies: Using Technology with Heart

Features

• Cover Type: Paperback with 246 pages
• Published by: MIT Press February 28, 2000
• Written in: English
• ISBN 10 Number: 0262640422
• ISBN 13 Number: 978-0262640428
• Book Dimensions: 8.7 x 6.3 x 0.6 inches
• Weighs: 10.4 ounces

Product Review
Information Ecologies: Using Technology with Heart is Bonnie Nardi and Vicki O'Day's thesis on how the average citizen has become distanced from the process of designing technology, resulting in technology that doesn't adequately serve the user's needs. Using the plot of the film Metropolis as their primary example, the authors explain how those who are creating technology are pouring their hearts into it, but aren't using their heads enough to anticipate whether "our creations can betray us."

Nardi and O'Day first draw on the works of prominent technology authors--such as Langdon Winner, Jacques Ellul, Nicholas Negroponte, and Clifford Stoll--examining various perspectives on technology design. Next, they define information ecology as "a system of people, practices, values, and technologies in a particular local environment." The book then urges readers to become involved in information ecologies and explains how to do so. Several case studies highlight successful information ecologies: a library setting, which emphasizes diversity of human personalities and technical resources without competition; Longview Elementary School in Phoenix, where students and educators collaborate to establish guidelines for responsible use of a virtual community called Pueblo; and a digital photography class, where the focus is on the value of the content being created rather than the sophisticated tools needed to perform the task of creation. A slim but inspiring book, Information Ecologies opens our eyes to the technology we use daily and prompts us to question how it could be better used or designed to meet our goals. --Cristina Vaamonde --This text refers to an out of print or unavailable edition of this title.

Product Review


"[A] new and refreshing perspective on our technologically dependent society. . . . Information Ecologies is an antidote to our current infection: our unquestioning acceptance of, and dependence upon, technology. Nardi and O'Day demonstrate how technology can have a more humane face when handled properly and integrated into a social environment where the human factor isn't ignored."
—David Howell, Daily Telegraph

Reader Reviews
This review is from: Information Ecologies: Using Technology with Heart (Hardcover) I really wanted Information Ecologies: Using Technology with Heart by Bonnie Nardi and Vicki O'Day to be a great book. Unfortunately it was only OK. As a librarian, with an undergraduate degree in Anthropology, I was intrigued that O'Day was described as a graduate student in anthropology and that the authors were using a library setting as one of their case studies. Finally, I thought, someone will definitively present to the world the value of what it is librarians DO and with anthropologically informed insight! The authors do a very good job of summarizing the various "framing conversations" and "metaphors" that have been used to talk about technology and as the basis for analyzing the impact of technological change. They cite many books that I have read and enjoyed as thought-provoking discussions of technology and its role in society (Being Digital, Silicon Snake Oil, The Gutenberg Elegies, Technopoly, Life on the Screen) and use them to bolster their arguments in ways that will probably encourage others to seek out those books and read them (in fact I am inspired to delve into "ancient history" and read some of the older, seminal works the authors cite). The writing style of the book is very clear and cordial but every time I felt I was being led through interesting discourse to a logical conclusion or culminating POINT I would exit a paragraph or chapter feeling somehow that there was no "there" there. Interesting questions were raised and a persuasive thesis was put forward concerning why the old ways of thinking about technology should be superceded by their metaphor of "information ecology". The authors note (pg. 70) that "It is common to leap ahead to 'how' questions when we think about technology. [...] It is less common - but crucially important - to ask a full range of "why questions as well [...]" But at the end of the first section I felt *all* I had was a framework of questions, and no discussion of how the answers define an information ecology. The authors "conclusion" (page 74) was apparently that the whole matter is a "complex business" and "change can become confusing and overwhelming" but "talk" and "experiments" and "local settings" are the answer. To which I heaved a sigh of "HUH?" and moved on to part 2 where I was promised that we would "look in detail at specific information ecologies ... [and] see examples that show diversity, coevolution, keystone species, and the application of values". OK! I was ready for some solid field work and logical analysis of the data to substantiate their new way of examining technology. What did I find? Redundant, boring, embarrassing and CONFUSING transcripts of interactions that definitely lost something in the translation. I have personal and extensive experience in environments similar to those described in chapters 7 (Librarians: a keystone species) and 9 (Cultivating Gardeners: the importance of homegrown expertise) and I couldn't tell how the material presented was supposed to illustrate their points! This is not to say that I didn't find much of the discussion interesting as a point of departure for thinking about those situations - but the transcripts of interviews were a distraction and waste of time. They should have been relegated to footnotes (or left out entirely). By the time I got to Chapter ten and had to read interviews that were filled with "Yeah. And it's weird. I thought it was weird how you can get a picture into the computer" ... well, ya know it was, like, gag me with a spoon, ya know? The last chapter was primarily a rehash of dozens of articles praising the Internet "as a riveting global phenomenon with important implications for local information ecologies". They state that "Information ecologies are local habitations with recognizable participants and practices" but nothing in the previous 184 pages had demonstrated that to me! I felt as if Chapter 13 had been tacked on to fill the book out to a reasonable length. In spite of it all, I give the book 3 stars (I'd give it 2 1/2 if I could) because of the first section and the interesting observations that are scattered in the second section. The concluding paragraph on the last page quotes Annie Dillard - "we need to call our attention to what passes before our eyes". This book DOES do that - but I had hoped for so much more.