Features
- Cover Type: Paperback with 266 pages
- Published by: The MIT Press
- Edition: 2nd Edition August 11, 2000
- Written in: English
- ISBN 10 Number: 0262541165
- ISBN 13 Number: 978-0262541169
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Book Dimensions:
8.8 x 5.8 x 0.8 inches
- Weighs: 12.8 ounces
Product Description
". . . competition, we see now, is destructive. It would be better if everyone would work together as a system, with the aim for everybody to win. What we need is cooperation and transformation to a new style of management." In this book W. Edwards Deming details the system of transformation that underlies the 14 Points for Management presented in
Out of the Crisis. The system of profound knowledge, as it is called, consists of four parts: appreciation for a system, knowledge about variation, theory of knowledge, and psychology. Describing prevailing management style as a prison, Deming shows how a style based on cooperation rather than competition can help people develop joy in work and learning at the same time that it brings about long-term success in the market. Indicative of Deming's philosophy is his advice to abolish performance reviews on the job and grades in school.
previously published by MIT-CAES
About The Author
W. Edwards Deming (1900-1993) was an international consultant in quality and productivity management. In 1987 President
Ronald Reagan awarded him the National Medal of Technology.
Reader ReviewsCritique W. Edwards Deming's work at your peril. After all, he probably set whatever standard you're using. This volume - revised by the author before his death in 1993 and partially based on his 1950s work with the Japanese - may strike the contemporary reader as a curious mixture of seminal process thinking and idiosyncratic ruminations on education. Portions read like an artifact of the early 1990s, but in this regard, however, his volume offers a unique perspective on a turning point in American economic history: the shift to the knowledge-based economy. We [...] recommend Deming's volume to any serious student of management thought, and all human resources professionals should familiarize themselves with his work, which set the foundations for many of the transformations now underway in the corporate world.